Benny Recruitment

2358 views
Call Centre Agents

Job Overview

More Information

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Answer courteously inbound calls.
Respond to customer inquiries.
Generate customer interest in the services or products offered by the company.
Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve the customer services.
Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
Provide customers with brochures and information packages on products or services.
Build customer loyalty by follow-up of customer calls.
Evaluate problems of the customers and provide logical lasting solutions.
Manage filing, mailing, correspondence and other management tasks.

Requirements

Matric Certificate
No experience
Good communication skills

Call US on 0100231575

WhatsApp us on 073 951 4786

 

Only candidates can apply for this job.
Share this job

Benny Recruitment

Exploring New Heights
(0)
CV2Success big banner

Medical Careers

The most up to date job portal for all medical jobs.

Med Social Media

Newsletter

DOWNLOAD GUIDE TO FINDING A JOB!